The invention provides an 
emergency treatment system for elevators. The 
emergency treatment system comprises an 
elevator comprehensive information 
database, an 
elevator code assigning subsystem, an 
elevator grid management subsystem, an elevator dynamic state monitoring subsystem, an elevator fault / accident calling subsystem, an elevator emergency dispatching subsystem and an elevator fault / accident disposal management subsystem. An 
emergency treatment method for the elevators based on the 
system comprises the steps that firstly, a complete and accurate elevator comprehensive information 
database is formed; secondly, elevator identification codes are assigned to the elevators; thirdly, grid dividing and positioning of the elevators, maintaining units and nearby rescuing stations on a map are achieved; fourthly, the elevator calling subsystem is connected through an 
assembly of the elevator dynamic state monitoring subsystem installed on the elevator or a manual alarming manner; fifthly, after the fault rescuing call is answered, the system arranges rescue in time according to the elevator identification code provided by a person calling for help; and sixthly, rescuing is finished, and a detailed log information 
record from alarming to the command stage to rescuing ending is formed.