33 results about "Service improvement" patented technology

Improvements in intrusion detection are disclosed by providing integrated intrusion detection services. Preferably, these services are integrated into a system or server that is the potential target of attack. Stack-based security processing is leveraged for access to cleartext data within the layers of the protocol stack. Layer-specific attacks may therefore be processed efficiently. Evaluation of incoming traffic for an intrusion is preferably performed only after an error condition of some type has been detected. This approach reduces the overhead of intrusion detection by reducing the number of packets to be inspected, and at the same time allows more efficient packet inspection through use of context-specific information that may be used to direct the inspection to particular candidate attacks. Generic attack class capability is also disclosed. Intrusion detection policy information may be used to direct the actions to be taken upon detecting an attack.

Provided is a method and apparatus for improved access to material via the World Wide Web Internet service. Web page URLs are stored as attribute-values of directory objects and Web page hyperlinks to those directory objects are provided together with access logic responsive to the hyperlinks for retrieving the URLs for use by a client. This indirect access to Web pages via hyperlinks to directories has significant advantages for Web page organization and facilitates more flexible methods of Web page access than the known use of hyperlinks which include URLs pointing directly to the target Web pages.

Improvements in intrusion detection are disclosed by providing integrated intrusion detection services. Preferably, these services are integrated into a system or server that is the potential target of attack. Stack-based security processing is leveraged for access to cleartext data within the layers of the protocol stack. Layer-specific attacks may therefore be processed efficiently. Evaluation of incoming traffic for an intrusion is preferably performed only after an error condition of some type has been detected. This approach reduces the overhead of intrusion detection by reducing the number of packets to be inspected, and at the same time allows more efficient packet inspection through use of context-specific information that may be used to direct the inspection to particular candidate attacks. Generic attack class capability is also disclosed. Intrusion detection policy information may be used to direct the actions to be taken upon detecting an attack.

A CP participated contents delivery system and method, and a CDN DNS server of the system are provided. When a client detects an embedded object while parsing a page received from a web server, the client inquires of a local DNS server about the IP address of a server storing the object. The local DNS server receives the inquiry of the client and inquires of a CDN DNS server about the IP address of the server storing the object. The CDN DNS server selects a server located in proximity to the client from a host server of a CDN provider, which stores the object, and the web server. The selected server transmits the object to the client. Accordingly, the client can rapidly receive the object and a contents provider can promote qualitative contents providing service improvement.

A two-level Internet search service system. Within the platform of the two-level Internet search service system, Web site builders or Webmasters will have better control on correctly presenting indexes of their contents; Web users will have better control to clarify what they are looking for, can give feedback on service improvement, and can give their opinion for which Web site is more relevant to their query. In the two-level Internet search service system the searches are distinguished into search service provider (SSP) level and in-site level. The objective of SSP level search is to bring Web users to the right Web destination. The objective of in-site level is to find exact information Web users are seeking.

One aspect of the present invention provides a workflow model to effectively respond to outage events within an IT infrastructure. This workflow model enables a combination of manual and automated processing to effectively deploy a flexible, plannable, and testable recovery to outages and problems encountered within IT infrastructure settings. In one embodiment, a shared processing context is created to accompany the operations of the workflow, thereby collecting useful data in one location related to events and status information during the outage and the outage response. Within the workflow, analysis of the outage event is performed, an appropriate recovery plan is selected, the selected recovery plan is implemented, and recovery to the outage event is completed. Data collected within the processing context can be analyzed to obtain post mortem analysis and continuous service improvements. Accordingly, the improvements can be implemented within the IT infrastructure directly or within the appropriate recovery plan.

An enhanced broadcast data service with reports locations of traffic enforcement camera locations (e.g., red light cameras and speed cameras) to users. Traffic enforcement camera information is aggregated, verified (e.g., particularly as to traffic enforcement camera type) and stored (e.g., at a server). A broadcast signal comprising program channels and at least one data channel having traffic enforcement camera information is transmitted to a plurality of receivers. Receivers store at least a subset of the traffic enforcement camera information available from the server and synchronize to it using periodic transmitted updates. Receivers compare receiver location data with stored camera location data, and display or generate audible alerts when the receiver is within a selected geographic range of a traffic enforcement camera. Alerts can be filtered as to camera type. A alerts can employ different color camera icons superimposed on a screen map depending on camera type or whether the camera is newly added.

A web services system enables web servers to serve pages that utilize remote portlets. A consumer system serves pages that utilize remote portlets stored on one or more producer systems. An improved user interface enables a user to select a portlet from a page on a producer system and drag the portlet to a page on a consumer system. This action causes configuration information for the portlet to be transferred to the consumer system, which can then utilize the portlet as a remote portlet. When a user accesses a page utilizing a remote portlet, the consumer system contacts the producer system, obtains content for the page and presents the page to the user.

The invention provides a method and a system for predicting transaction per second (TPS) transaction events of a bank background. The method includes acquiring transaction data of the bank background, and extracting TPS data and TPS data features from the transaction data of the bank background, wherein the TPS data features refer to features of each moment, and the features are formed by linking various relevant information extracted from the transaction data of the bank background; selecting a random forest model, and training the random forest model according to the TPS data to obtain a trained TPS transaction event trend prediction regression model; inputting test set data into the TPS transaction event trend prediction regression model to perform TPS transaction event trend prediction; displaying TPS transaction event trend prediction results in a graphic manner. According to the method and the system for predicting TPS transaction events of the bank background, a reference can be provided for improvement of bank background service, and advice can be given for decision of bank fault elimination methods.

The invention discloses an urban multi-energy combined acquisition method on the basis of a conventional low-voltage power use information acquisition communication network, a communication interface converter is adopted as a multi-meter acquisition node, a micro power wireless Lora technique and a bus technique are comprehensively utilized, and through collaborative concurrent processing and protocol reconstruction of data of heterogeneous energy meters and multiplexing of multi-energy data processing platforms with dynamic flow loading, communication connection and data acquisition of electricity meters, water meters, gas meters and heat meters can be achieved by using a public service acquisition concentrator, service intercommunication, channel integration, resource sharing and service improvement can be achieved, and convenience can be brought to massive customers. Through acquisition of the communication interface converter, and collaborative concurrent processing and protocol reconstruction of the data of the heterogeneous energy meters, communication connection and data acquisition of the electricity meters, the water meters, the gas meters and the heat meters can be achieved by using the public service acquisition concentrator, and service intercommunication, channel integration, resource sharing and service improvement can be achieved, therefore, the urban multi-energy combined acquisition method has a good application prospect.

A control mechanism in a system monitors inputs and outputs exchanged among components in combinations that provide services in environments, where the components in a given combination include at least one of: environmental monitoring devices in the environments and one or more of the partner electronic devices in the environments and / or service providers. Note that the inputs and the outputs from a given component in the given combination include: sensor data representing one or more environmental conditions in one or more of the environments, sub-services in the services, and / or compensation within the given combination for the sensor data and the sub-services. Moreover, the control mechanism stores the monitored inputs and outputs, and analyzes the monitored inputs and outputs to determine: sensor-data patterns, suggested services, and / or suggested sensor-data sub-contracting during the services and the suggested services.

An enhanced broadcast data service with reports locations of traffic enforcement camera locations e.g., red light cameras and speed cameras) to users. Traffic enforcement camera information is aggregated, verified (e.g., particularly as to traffic enforcement camera type) and stored (e.g., at a server). A broadcast signal comprising program channels and at least one data channel having traffic enforcement camera information is transmitted to a plurality of receivers. Receivers store at least a subset of the traffic enforcement camera information available from the server and synchronize to it using periodic transmitted updates. Receivers compare receiver location data with stored camera location data, and display or generate audible alerts when the receiver is within a Selected geographic range of a traffic enforcement camera. Alerts can be filtered as to camera type. A alerts can employ different color camera icons superimposed on a screen map depending on camera type or whether the camera is newly added.

A computer-based sleep improvement system applying system intelligence to up-to-date user-reported data and / or recorded sleep data from a connected tracking device for assisting a user in the proactive improvement of sleep and treatment of insomnia includes a central server maintaining a library of information related to treatment of insomnia. The central server includes a video database of session video material, an audio database of session material, a case file database of information regarding the user and sleep habits of the user, and a plurality of tools assisting the user in treating insomnia. The system includes a session coordinator creating sessions of customized presentations for the user based upon the library of information and a user interface linked to the central server.

The invention discloses a bank frequent item mode digging method which comprises the following steps of acquiring system state information of a bank system from bank system operation information; extracting a system characteristic from the system state information, and extracting a related text frequent item from the system characteristic; performing mining for obtaining a bank frequent item mode according to the related text frequent item; and generating a bank system analysis result according to the bank frequent item mode. The bank frequent item mode mining method has advantages of supplying a reference for bank background service improvement, supplying a suggestion for decision of a bank fault eliminating method, improving reliability of the bank system, and obtaining simple operation and high convenience. The invention further discloses a bank frequent item mode digging system.

The present disclosure relates to systems and methods for processing images captured in a retail store and automatically addressing detected conditions within the retail store. In one implementation, the system may include a processor configured to receive a plurality of images depicting a plurality of products displayed on a plurality of store shelves; detect in the plurality of images an indicator of a first service-improvement condition relating to the plurality of products; detect in the plurality of images an indicator of a second service-improvement condition relating to the plurality of products; determine a first product-related task for addressing the first service-improvement condition; determine a second product-related task for addressing the second service-improvement condition; and access a database storing information indicative of a first employee and a second employee on duty during a time interval over which the plurality of images was received.

Improvements to debt collection services and debtor aid services are described. Embodiments of the present invention improve on current processes by integrating debtor aid services with the debt collection process. A debt collection letter process is augmented by including an insert, attachment, or other correspondence directing the debtor to a special website to assist them with their finances. If the debtor purchases one or more debt assistance products from the website, the collection agency is provided with a commission, thereby improving the collection agency's profits. As the debtor learns to better manage his or her finances, the debtor benefits from increased financial freedom and increased ability to pay outstanding debts, which returns to benefit the collection agency's efforts and the creditor's recovery.

The invention discloses an evaluating method for civil aviation service data and an evaluating system. The evaluating method comprises the following steps of 1 generating the civil aviation service data, 2 storing the civil aviation service data, 3 conducting statistic judgment and analysis and 4 releasing the data. In the step 1, data of a service evaluating column module of a flight service APP end are received. In the step 2, a storage record is generated by the data according a flight and a user combination, wherein the data are transmitted from the flight service APP end. In the step 3, only when the number of single evaluation target samples stored in a civil aviation service data base is larger than or equal to 30, is statistic analysis conducted on the data samples through the combination of the frequency analysis method, the cross-over analysis method, the weighted summation method and the mean value analysis method. In the step 4, an evaluation result is released to a liquid crystal display to be displayed or sent to a user or a third platform through a communication interface. The evaluating method for the civil aviation service data has the advantages that a real-time communication channel between passengers and civil aviation entities is established in a civil aviation service system, so that communication between the passengers and the civil aviation entities is promoted, and civil aviation service improvement is effectively supervised and urged. The invention further discloses the evaluating system which uses the evaluating method.

A computer-implemented system and method for executing trades of financial securities according to a combination passive / aggressive trading strategy that reliably executes trades of lists of securities or blocks of a single security within a desired time frame while taking advantage of dynamic market movement to realize price improvement for the trade within the desired time frame. A passive trading agent executes trades at advantageous prices by floating portions of the order at the bid or ask to maximize exposure to the inside market and attract market orders. An aggressive agent opportunistically takes liquidity as it arises, setting discretionary prices in accordance with historical trading data of the specified security.

The invention relates to a network advertisement method with a multiple reward mechanism. The click rate of an advertisement is improved by setting huge sum of money to reward a netizen who is the last person to reply the content of the advertisement; the validity of the advertisement is improved through names of a product and service related to the advertisement replied by netizens or the content which needs to be memorized by the netizens; improvement opinions to the product or the service are provided for an advertiser by investigating the netizens who consume the product and the service related to the advertisement; the consumption desire in the future is investigated through the reply content of the netizens who do not consume the product and the service related to the advertisement; and consumption or no consumption reasons in the future are investigated through the reply content of the netizens who intentionally consume or unintentionally consume. The netizens are attracted to participate by huge sum of money set for the last reply, periodic lottery, periodic lottery with higher proportion set for market survey reply, virtual coins for register netizens, point flow and so on, thereby furthest improving the validity of the advertisement.

The invention discloses a comprehensive transportation industry evaluation method, which relates to the technical field of transportation industry, and comprises the following steps: constructing a comprehensive transportation industry evaluation index system; screening out evaluation indexes; determining a calculation method of each evaluation index; determining the weight of each evaluation index; and evaluating the comprehensive transportation industry by comparing and analyzing the evaluation indexes. Based on the transportation service attention index, the development trend of the transportation industry in different periods and different regions can be analyzed. Meanwhile, problems in different aspects of different fields of transportation can be analyzed based on the transportationservice attention index, and starting from the aspects of index attention, complaint rate, information consultation rate and the like, specific hot spots, tendency and seedling head problems can be analyzed, transportation service improvement is promoted, the future development trend is mastered, and the comprehensive transportation service level is improved.

The invention discloses a triggering platform which comprises a client researching module that is used for triggering user researching according to a user behavior, receiving input data returned from a user, representing a true scene, a true user and true feedback; an early-warning module which is used for determining whether a problem triggers a preset condition, and if yes, starting an alarming module for performing alarming; an alarming module which is used for performing alarming to a mobile phone, E-mail or managing APP of personnel so that the personnel performs real-time treatment; and an analyzing and reporting module which is used for performing unified analysis on researching input data of the user and forming analysis and report so that the personnel performs product or service improvement.

The invention relates to an intelligent reading pen wireless file downloading or deleting device and a realization method thereof. The device comprises a wireless terminal application platform, a server and an intelligent reading pen, which are connected in sequence through a data flow mode. The wireless terminal application platform comprises a resource module, a display module and a wireless downloading module, wherein the wireless downloading module is used for downloading or deleting a file in the intelligent reading pen through a wireless network. The technical scheme enables the intelligent reading pen to read the audio content of an audio book accurately and conveniently, thereby improving user experience, saving time and energy of a user and a service provider, and improving enthusiasm of the service provider in service improvement.

A method, wireless device, and network node configured to enable a wireless device to serve as a base station to at least one other wireless device in a communications network, the wireless device being configured to perform predetermined base station functions. The method includes determining a condition triggering a need to provide the predetermined base station functions to the at least one other wireless device, notifying a network node in the communications network that the wireless device is available to provide the predetermined base station functions, receiving approval from the network node to provide the predetermined base station functions, and providing the predetermined base station functions to the at least one other wireless device.

Alert messages are generated containing a text description of an interruption of service of a component in a networked computer system infrastructure; a service provider identity tag that identifies a type of service provider personnel required to engage the computer system infrastructure and abate or diagnose the service interruption; and one or more component tags that identify a component associated with the service interruption. A message board system posts the generated alert message on a support message board that is accessible by support team service provider professionals, each identified by the service provider identity tag and the component tags. Support team members post different reply messages that each comprise different service provider identity tags, and the message board system broadcasts different simple syndication outputs to different recipients based on their associations with the different respective service provider identity tags.

Price improvement in credit screened trading systems is achieved by entering a maximum price improvement (MPI) amount with a maker quote. The system prepares separate quote queues for each trading floor including only quotes where bilateral credit exists. Quotes are arranged using Price, MPI, time priority. When a quote is dealt, a dealable price improvement is calculated as the amount of the MPI required to improve the dealt quote's position in the queue.

The invention provides an IT service improvement system comprising a data acquisition unit, a data calculation unit, a judging unit and a display unit, wherein the data acquisition unit is used for acquiring corresponding actual service data according to the service index data set by users; the data calculation unit is used for calculating the difference value between the service index data and the corresponding actual service data; the judging unit is used for judging whether the difference value is a positive value; and the display unit is used for displaying the actual service data and the difference value when the difference value is the positive value. The invention further provides an IT service improvement method. By the technical scheme provided by the invention, the actual service can be analyzed and processed according to the service index set by the users, so that the services which need to be improved and the improvement direction of the services in the IT services can be determined.

The invention discloses a collection and analysis system for a nuclear power plant condenser characteristic test. The collection and analysis system includes: a data acquisition system for obtaining data required for the condenser characteristic test; an IMP collection system for collecting the acquired seawater inlet and outlet Temperature, condensate temperature, back pressure data, and process the collected data; the calculation and analysis system is used to read the data from the IMP acquisition system in real time and receive the nuclear island thermal power, generator electric power and circulating water salt input by the user degree data, and calculate and display the test result data according to the design parameters of the condenser and the received data. The implementation of the technical scheme of the present invention is easy to operate and accurate in analysis, which ensures the analysis and evaluation of the thermal performance of the condenser, so as to ensure the good operation state of the condenser through maintenance and improvement, and then improve the level of safe and economical operation of the unit. Moreover, because the IMP acquisition system is used to collect and process the test data, it is convenient for equipment installation and maintenance.

The invention provides an IT service improvement system comprising a data acquisition unit, a data calculation unit, a judging unit and a display unit, wherein the data acquisition unit is used for acquiring corresponding actual service data according to the service index data set by users; the data calculation unit is used for calculating the difference value between the service index data and the corresponding actual service data; the judging unit is used for judging whether the difference value is a positive value; and the display unit is used for displaying the actual service data and the difference value when the difference value is the positive value. The invention further provides an IT service improvement method. By the technical scheme provided by the invention, the actual service can be analyzed and processed according to the service index set by the users, so that the services which need to be improved and the improvement direction of the services in the IT services can be determined.